Guide to User-Led Reviews
Contents
- Purposes of a user-led review
- Checklist for planning and practical arrangements
- Recruiting a review team
- Getting organised
- Identifying service issues and factors
- Organising a questionnaire
- Organising the interviews
- Analysing the information collected
- Feeding back the results and implementing change
- Sample questionnaire
- Background information
- Feedback
- Acknowledgements
Page updated 10.09.2007