Guide to User-Led Reviews
1. Purposes of a user-led review
- To assess the service provided against the expectations of disabled service users.
- To identify gaps in the service.
- To review and refine the existing services.
- To develop new service delivery methods.
- To make service users and staff aware that the views of service users are important.
- To demonstrate that service users can affect service planning and development.
Page updated 07.10.2007