Scottish Accessible Information Forum

Standards for Disability Information and Advice Provision in Scotland

Standard 2: Developing Your Service to Ensure Accessibility

2.3 Hours of Opening

You should regularly review your hours of service to make sure that these meet the needs of your current and potential service users.

Traditional office hours of opening may exclude some people from using your service.

When setting your opening hours, you could take into account the timing of local activities in your area, the opening hours of other organisations and the availability of public transport.

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