Individual organisations should have a method for keeping you informed and consulted about the following:
- current services,
- plans for the future,
- the ways in which services are delivered,
- the place from which advice is delivered,
- the priorities for future services.
As a disabled person, carer, or the parent of a disabled child your local authority should have established a method for informing and consulting you about the following:
- its plans for the provision of information and advice,
- problems and shortcomings in current services,
- future priorities for the development of information and advice.
In Local Information Strategies, we suggested that each local authority should establish or support a disabled persons’ forum to oversee and advise upon the implementation of these Standards. You should be invited to participate in this body.
In addition, if you are not satisfied with the range of services provided in your locality, or feel that you do not have adequate access to information and advice services, you should be able to voice these concerns through that group.
Your local authority should be able to provide you with details of how to contact this group. If no such group exists, contact SAIF.Go to the next page: Legislation
(c) Scottish Accessible Information Forum, 2007
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