Scottish Accessible Information Forum

Standards for Disability Information and Advice Provision in Scotland

Disabled People and their Representatives

Reception Standards

You need to be able to access the services of information and advice providers. Organisations must provide a service that does the following:

- clearly defines the types of information and advice provided and the ways in which it is provided,

- provides its service in a physically accessible building,

- is available at a time that is appropriate to you.

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