This section includes some addresses that may be useful to you in developing the Standards in your organisation or locality, or in ensuring access to information and advice services.
The ASA is the umbrella organisation for independent advice services in the UK. It has carried out research into the application of Standards and Quality Assurance systems by information and advice providers.
12th Floor, New London Bridge House, 25 London Bridge Street,
London SE1 9SG
Tel: 020 7378 6428
Fax: 020 7407 6822
Email: info@asauk.org.uk
Website: www.asauk.org.uk
Advice UK is the UK’s network for independent advice centres. It provides a range of training and support services to information and advice providers.
12th Floor, New London Bridge House, 25 London Bridge Street,
London SE1 9SG
Tel: 020 7407 4070
Fax: 020 7047 4071
Email: general@adviceuk.org.uk
Website: www.adviceuk.org.uk
CAS is Scotland’s support service for Citizens Advice Bureaux, providing training and other support services to CABx in Scotland.
1st Floor, Spectrum House, Powderhall Road, Edinburgh EH7 4GB
Tel: 0131 550 1000
Fax: 0131 550 1001
Email: info@cas.org.uk
Website: www.cas.org.uk
The DRC is an independent body established by Act of Parliament to eliminate discrimination faced by disabled people.
DRC Helpline, FREEPOST, MID 02164, Stratford upon Avon CV37 9BR
Tel: 08457 622 633
Fax: 08457 778 878
Text: 08457 622 644
Email: enquiry@drc-gb.org
Website: www.drc-gb.org
HomePoint aims to improve the scope and quality of housing information and advice throughout Scotland. It has developed the National Standards for Housing Information and Advice Providers.
Communities Scotland, Thistle House, 91 Haymarket Terrace, Edinburgh EH12 5HE
Tel: 0131 313 0044
Fax: 0131 479 5355
Email: homepoint@communitiesscotland.gsi.gov.uk
Website: www.homepoint.communitiesscotland.gov.uk
The Information Commissioner oversees the Data Protection Act 1998 and maintains the Data Protection Register.
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 01625 545 700
Fax: 01625 524 510
Email: mail@ico.gsi.gov.uk
Website: www.ico.gov.uk
SAIF promotes and provides guidance for the provision of accessible information for disabled people and carers.
The Scottish Consumer Council, Royal Exchange House, 100 Queen Street, Glasgow G1 3DN
Tel: 0141 226 5261
Fax: 0141 221 0731
Text: 0141 226 8459
Email: info@saifscotland.org.uk
Website: www.saifscotland.org.uk
The Telephone Helplines Association assists helplines to develop services, providing guidance and quality standards.
Citizens Advice Direct, 2nd Floor, 88 Bell Street, Glasgow G1 1LQ
Tel: 0141 553 5532
Fax: 020 7089 6320
Email: info@helplines.org.uk
Website: www.helplines.org.uk
UPDATE collates and disseminates disability and impairment-related information to first tier information providers throughout Scotland.
27 Beaverhall Road, Edinburgh EH7 4JE
Tel: 0131 558 5200
Fax: 0131 558 5201
Text: 0131 558 5202
Email: info@update.org.uk
Website: www.update.org.uk
Go to the next page: Other SAIF publications
(c) Scottish Accessible Information Forum, 2007
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